Returns of Summer Sky the label

If your product is not quite what you expected, you can return it. If it is a custom-made product or a product made especially for you, then unfortunately returns are not possible. It goes without saying that your item must be unworn, unwashed and undamaged and in the original packaging . Trying it on is of course allowed! But “wearing it for a while” is unfortunately not possible.
Make sure that your return is received by us within 14 days (calculated from the date of shipment). Return costs are for the account of the customer. If you received a gift with the order, please return this as well. If this is not the case, we will charge for the item in question. If the entire order is returned and there is no exchange, the shipping costs will be deducted from the amount to be refunded. If you placed the order via Klarna and it is returned in its entirety, these costs will also be deducted, as these costs can quickly become quite high.

Register your return by completing the return form and send it by email to info@summerskythelabel.com with the subject 'return' and state your name and order number.
Pack the item(s) in the shipping box, with the original packaging and return form and send with track and trace code to:

Summer Sky the label returns
New Veenendaalseweg 38
3911 MK Rhenen

Please note: if it turns out that you have not met the conditions, but have returned your product(s), we will unfortunately have to return them to you and we will not be able to refund the purchase amount (including any shipping costs).

Sale

Items from the sale may be returned. Unfortunately, we cannot refund the amount, but you will receive a credit note. If you return a sale item and order a new item, shipping costs will always be charged. The sale items contain almost no profit, but we do this to prevent the items from being lost, because that would be a real shame!

Swap

Would you rather exchange for another product? That is possible! Fill in the return form and send it by email to info@summerskythelabel.com with the subject 'exchange' and state your name and order number. Return your product(s) within 30 days (calculated from the date of shipment). The product can only be returned unworn, undamaged and in the original packaging. Due to the environment and also the size, use the Summer Sky shipping box to return with track and trace code. Return costs are for the account of the customer.

Summer Sky the label returns
New Veenendaalseweg 38
3911 MK Rhenen

After receiving the returned item, we will send your new chosen product free of charge, we do this once. Please note that our products are made in limited editions, so you can only count on the chosen copy after confirmation from our side.

Refund / Additional payment

After receipt and inspection of the package, it will be checked whether an amount will be returned. Please state your IBAN number and for foreign payments your BIC/SWIFT number of your bank on the return form. Amounts already paid will be refunded within 7 days. If payment was made with a gift voucher, a new gift voucher will be created (and no money will be refunded).